SaaS & Subscription

America.gov Integration: Legal Obligations for Contractors

America.gov, the AI chatbot the White House launched on September 29, 2026, is the visible layer of an executive order requiring agencies to integrate their “covered services” with the platform. A covered service is a public-facing federal service that serves more than 100,000 users in a 12-month period and can be accessed or applied for online. The Office of Management and Budget (OMB) must issue implementing guidance by about December 28, 2026, and Phase 2, which adds applying for, enrolling in and tracking benefits, is planned for early 2027. This post, the second of three, covers the legal obligations that integration work will bring to contractors.